If you enrolled using an external device, such as a USB fingerprint reader, please connect the device first.įor more information, see Learn about Windows Hello and set it up. You can go to Settings and remove Windows Hello, and any associated biometric identification data, at any time. However, after a significant period of Windows Hello inactivity, you will be prompted to confirm that you want to continue to store your biometric data. Your biometric data will remain on your device until you remove it. Select the Windows Hello method you want to remove. Go to Start > Settings > Accounts > Sign-in options. To remove Windows Hello and any associated biometric identification data from the device If you don't see Windows Hello in Sign-in options, then it may not be available for your device. Windows Hello does require a compatible camera or fingerprint reader. Select the Windows Hello method that you want to set up, Go to Start > Settings > Accounts > Sign-in options Learn more about diagnostic data in Windows To turn on Windows Hello You can choose to stop sending diagnostic data to Microsoft at any time. The data is pseudonymized, does not include biometric information, and is encrypted before it's transmitted to Microsoft. For example, data about whether people sign in with their face, iris, fingerprint, or PIN the number of times they use it and whether it works or not is all valuable information that helps us build a better product. To help us keep things working properly, to help detect and prevent fraud, and to continue improving Windows Hello, we collect diagnostic data about how people use Windows Hello. When you set up Windows Hello biometrics, it takes the data from the face camera, iris sensor, or fingerprint reader and creates a data representation-or graph-that is then encrypted before it’s stored on your device.

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